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Safety Intervention and Assertiveness Training

Environmental Health & Safety

Health & Safety

Course Length

8 hours

Max Attendees

25

Course Description

When supervisors and opinion leaders in organizations infrequently or inconsistently address unsafe behavior, it leads employees to believe that formal safety standards: 1) are not highly valued and employees 2) are not genuinely expected to adhere to them. In short, the low frequency of safety interventions in the workplace contributes to a culture in which employees are not positively influenced to work safely. In turn, unsafe operations are not stopped, and the safety culture is diminished.

In order to avoid a safety culture that is failing, the focus must be towards determining reasons people commit unsafe acts, including human error, motivation, and ability. The intervention process is vital, as is the proper behavior for assertiveness. Proper communication and conversation are key elements to master, and there are tools that every person needs to make necessary changes.

Safety Intervention and Assertiveness is about taking that next step to improve your safety culture, mitigating hazards and managing risks, and working together to empower people to own safety and safe work practices.

Course Objectives

• Understand Why Intervention is Needed
• Understand How to Properly Intervene with Workers
• Understand Proper Conversation and Communication Techniques
• Understand How Communications and Assertiveness Drives a Safety Culture
• Understand How to Lead by Example and Ensure Accountability with Employees

Course Outline

• Proper Techniques for and the Importance of Intervention
• What Assertiveness Is and Is Not
• How to Conduct Meaningful Conversations with Employees
• Proper Tools Needed for Safety Intervention and Assertiveness
• Workshop Exercises:
  o Case Studies Group Exercises
  o Role Playing Activities to Apply Knowledge