Solutions
Introduction to Seven “New” Quality Tools Basics
Course Length
8 Hours
Max Attendees
15
Course Description
In the 1970s the Union of Japanese Scientists and Engineers collected a group of tools that would promote innovation, communication, and project planning. The tools are not really “new” and they are not really confined to “quality,” but the name distinguishes them from the earlier Seven Basic Quality Tools. The newer tools are graphics-based and are more verbal than statistical. There are very few calculations involved. The expected benefit is a better understanding of an organization’s processes so that decision-making is easier, and improvements may be attained.
Course Objectives
- Introduction
- Affinity Diagrams
- Relations Diagrams
- Tree Diagrams
- Matrix Diagrams
- Matrix Data Analysis / Prioritization Matrix
- Process Decision Program Charts
- Arrow Diagrams
Course Outline
Who Should Attend:
- Managers / Decision Makers
- Quality managers, supervisors, and other department employees
- Improvement Team members
- Personnel with responsibility for tracking project progress