Solutions
Leadership & Management Development
Leadership is designed for anyone within the organization who wishes to improve their ability to inspire, coach, and work effectively with others. The typical course includes activities and/or assessments that promote interaction and team building. These training sessions benefit production leaders and administrative staff as well as the company’s management team.
Management Development is designed for anyone within the organization who wishes to improve their ability to inspire, coach, and work effectively with others. The typical course includes activities and/or assessments that promote interaction. These training sessions benefit production leaders and administrative staff as well as the company’s management team.
Change and Uncertainty Management
Understand how to manage the effects of fear and uncertainty caused by change, and to control the emotions, and resulting behaviors. Participants will explore techniques for coping and managing....
Read MoreCommunication Effectiveness
Learn interpersonal and people management skills and how to understand how they are perceived by others. They learn how to speak honestly, effectively, and become conscious of body language and how to...
Read MoreConflict Resolution
If you work with others, sooner or later, you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department, or you may find...
Read MoreCorrective Action
Participants will learn the most effective methods to handle corrective actions and what actions you should take as a supervisor. Participants will understand the appropriate time and ways to use...
Read MoreCustomer Service
What do customers want? What are customers entitled to? What are internal customers? How do I plan for good customer service? How do I deal with difficult customers? These questions are discussed...
Read MoreDelegation
The ability to delegate is essential for effective team management. Participants will explore the benefits of investing in others through effective delegation. Delegation allows managers to achieve...
Read MoreDiSC Personality Profile
Participants are tested with the best instrument designed to help them realize how their behavior, and that of others, is largely based on individual personality types. DiSC provides feedback to help...
Read MoreDiversity & Inclusion
A diverse and inclusive workplace is one that makes everyone, regardless of who they are or what they do for the business, feel equally involved in and supported in all areas of the workplace....
Read MoreDocumentation
Participants learn that good documentation is key to creating a record of employment activity, including facts about incidences and actions taken by the employer and employee. They learn to develop...
Read MoreEffective Interviewing Skills & Techniques
Interviewing is an important step in the employee selection process. If done effectively, the interview enables the employer to determine if an applicant’s skills, experience, and personality...
Read MoreEffective Meetings
Effective Meetings help guide the efforts of participants and endure strong communication throughout a company. Effective meetings address roadblocks, lead teams to better decision-making, give all...
Read MoreEmotional Intelligence
Emotional intelligence is a powerful component of effective leadership. It’s the ability to recognize and positively manage emotions in yourself, others, and among groups. People with a high...
Read MoreGenerations on the Work Team
Participants learn that generations are shaped by history, events, technology, social changes, economic conditions, popular culture, etc. They learn to recognize different generational tendencies and...
Read MoreHarassment & Discrimination
Participants learn what constitutes harassment and discrimination in the workplace. They are shown types and examples, as well as who is protected and who is responsible. They will also learn the...
Read MoreLeadership Basics
Participants learn the traits of well-known leaders and explore leadership techniques, styles, and concepts. They learn vital skills and how to set a long-term direction for becoming an effective...
Read MoreLeadership Series I
LS1 is a 12 hour (6 module) series that is designed to provide basic management tools to supervisors and management that are new to their jon and/or have not had the opportunity to benefit from formal...
Read MoreManaging Former Peers
Designed to help newly promoted supervisors manage the task of supervising former peers. Once you gain the power to supervise former peers, the dynamics of the relationship have changed forever....
Read MoreMotivation and The Art of Influence
Leadership is a process whereby an individual influences a group of individuals to work toward the achievement of a common goal which they consider desirable. Thus, influence is key to successful...
Read MoreProblem Solving and Decision Making
Participants will explore techniques and skills for defining and discovering problems rather than symptoms. They will learn how to use the tools to manage a complex set of cognitive, physical,...
Read MoreProject Management
Participants learn the concepts and purposes of project management, and the proper application of skills, knowledge, tools, and techniques. They learn that the purpose of project management is...
Read MoreSituational Leadership
Situational leadership means adapting your management style to each unique situation or task to meet the needs of the team or team members. Situational Leadership® is flexible. It adapts to the...
Read MoreStrategic Management
The ongoing planning, monitoring, analysis, and assessment of all necessities an organization needs to meet its goals and objectives. Changes in business environments will require organizations to...
Read MoreSupervising Former Peers
Designed to help newly promoted supervisors manage the task of supervising former peers. Once you gain the power to supervise your friends, the dynamics of the relationship change forever....
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