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Leadership

Leadership Development is designed for anyone within the organization who wishes to improve their ability to inspire, coach and work effectively with others.  The typical class size is 12 to 20 participants and includes activities and/or assessments that promote interaction.  These training sessions benefit production leaders and administrative staff as well as the company’s management team. As with ATN’s Management program, Leadership’s primary focus is team building.

Change and Uncertainty Management

Employees learn to understand how to manage the effects of fear and uncertainty caused by change, and to control the emotions and resulting behaviors – they explore techniques for coping and...

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Communication Effectiveness

Employees learn interpersonal and "people management” skills and how to understand how they are perceived by others – they learn how to speak honestly and effectively - they become...

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Decision Making

Employees learn a process for choosing between two or more alternatives and, the best decision-making models, types, evaluation methods; as well as ways to anticipate consequences and conduct...

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Delivering Exceptional Customer Service

Employees learn that customers, both internal and external, immediately form opinions/impressions about themselves and the company – they learn that these impressions strongly influence levels...

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DiSC Personality Profile

Employees are tested with the best instrument designed to help them realize how their behavior, and that of others, is largely based on individual personality types - DiSC provides feedback to help...

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Documentation

Employees learn that good documentation is key to creating a record of employment activity, including facts about incidences and actions taken by the employer and employee - they learn to develop and...

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Emotional Intelligence

This class is an introduction to the relatively new field of EI as the principle component of becoming a good leader.  Participants discuss the 10 key aspects of EI and various techniques of...

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Generations on the Work Team

Employees learn that generations are shaped by history, events, technology, social changes, economic conditions, popular culture, etc. - they learn to recognize different generational tendencies and...

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Harassment and Discrimination

Employees learn what constitutes harassment and discrimination in the workplace - they are shown types and examples, as well as who is protected and who is responsible – they learn the nuances...

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Leadership, In Your Own Space

Employees learn the traits of well-known leaders and explore leadership techniques, styles and concepts – they learn key skills and how to set a long-term direction for becoming a good leader in...

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Learning Styles

Employees learn “VARK” – Visual, Auditory, Read & Write kinesthetic styles and, that there are different and unique methods for absorbing, organizing and processing information....

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Mutual Respect

Participants learn that respect is the attention, regard and consideration given to people and their rights, properties and ideas.  Respect means accepting differences.  Classes learn that...

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Personal Relationships

Employees learn about the reciprocal patterns of emotional interactions between two or more people in a work environment and how relationships are defined and properly managed at work....

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Problem Solving

Employees will explore techniques and skills for defining and discovering problems rather than symptoms - they will learn how to use the tools to manage a complex set of cognitive, physical, and...

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Project Management for Production

Employees learn the concepts and purposes of PM, and the proper application of skills, knowledge, tools and techniques - they learn that the purpose of PM is prediction and prevention rather than...

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Situational Leadership

Employees explore the skill sets needed by good situational leaders: Diagnosis (assessing team needs); Flexibility (using various leadership styles); and Partnering for Performance (reaching agreement...

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Time Management

This deals with understanding the value of time and how to use it more effectively.  Learning how to systematically manage interruptions and to stay on task is the focus....

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